our mission
GREAT PEOPLE DOING GREATER THINGS, EVERY DAY
This is our internal mission. We believe our people can do great things, and they prove us right, every time. Every day our team members come through for their customer, their coworkers and their community. We help our customers with killer service. We support each other with care and respect. We give back with charitable initiatives across the US and Canada.
OSL RETAIL SERVICES IS THE LEADING CUSTOMER ACQUISITION PLATFORM IN THE MARKET
North American
Footprint
200
Central Services Team
5000
Sales Services Team
it's about establishing long-term relationships with consumers.
In-store and out,offline and online
Value exchangerelationships
Transacting24 / 7 / 365
OSL INSPIRES
passion
passion
INSPIRES SALES.
OSL HAS PROVEN TOINCREASE SALES BY
30%
to over
300%
OSL INSPIRES
passion
PASSION INSPIRES SALES.
OSL HAS PROVEN TOINCREASE SALES BY
30%
to over
300%
We Value
people
It’s all about our people. They define who we are. We recognize that everyone is talented in a different way. We get strength from the diverse cultures and ideas within our team. When they all come together, the result is pretty spectacular.
You can’t do big things without it. We hire passionate people, cultivate their unique awesomeness and channel that drive into everything we do.
passion
honesty
Trust is the backbone of our work, from the boardroom to the stockroom. And honesty is the only way we earn the trust of our clients and their customers. We’re honest in our training and our advice. Not to mention an honest love of what we do.
To us, respect is just the price of entry. It’s essential to how we operate, from the way we deal with customers to the open, approachable way we work with each other. We show respect so we can earn respect.
respect
integrity
It isn’t just lip service. It’s a code to live by. We stand by our people and how we conduct ourselves, whether it’s with a client, a customer or a colleague.
We Value
people
It’s all about our people. They define who we are. We recognize that everyone is talented in a different way. We get strength from the diverse cultures and ideas within our team. When they all come together, the result is pretty spectacular.
passion
You can’t do big things without it. We hire passionate people, cultivate their unique awesomeness and channel that drive into everything we do.
honesty
Trust is the backbone of our work, from the boardroom to the stockroom. And honesty is the only way we earn the trust of our clients and their customers. We’re honest in our training and our advice. Not to mention an honest love of what we do.
respect
To us, respect is just the price of entry. It’s essential to how we operate, from the way we deal with customers to the open, approachable way we work with each other. We show respect so we can earn respect.
integrity
It isn’t just lip service. It’s a code to live by. We stand by our people and how we conduct ourselves, whether it’s with a client, a customer or a colleague.
OUR CULTURE IS OUR FOUNDATION
Passionate employees, great customer service and long-term relationships are all built upon that foundation. At OSL, we are family.
We believe it’s fundamentally imperative that OSL gives back to the community. Our initiatives not only make the community stronger but also strengthens our culture and the bonds shared within the OSL family. Our charities of choice are The United Way and The SickKids Foundation.
